Troubleshoot installing Office – Was this information helpful?
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We recommend you visit the company website for the add-in to check for an updated version you can install. If the Office app doesn’t start , repeat the steps to uncheck the other add-ins one by one. If there was another Add-ins option in the Manage list, such as COM Add-ins , repeat this process for those add-ins as well. Try some of the other troubleshooting options provided in this article. Older versions of these add-ins are known to cause problems with Office or Office applications:. Dragon Naturally Speaking.
This step is useful if one of the Office app is damaged or corrupted. Try a quick repair first, and if that doesn’t work, try the online repair. For more information, see Repair an Office application. Older Windows device drivers may be incompatible with your Office application. You should run a Windows or Microsoft update on your PC to ensure you have the latest drivers.
Select the Start button. Type Windows Update in the Search programs and files box. If the problem continues to occur after updating Windows, you should check to make sure that these specific drivers are up-to-date: video card, printer, mouse, and keyboard.
Drivers for these devices can usually be downloaded and installed directly from the manufacturer’s website. Also, if you have a laptop, you should check the manufacturer’s website for any updated files related to the laptop. For example, there’s a known issue with an older DisplayLink User Mode Driver that certain laptops use. Tip: The tool may take a few minutes to download and install.
After completing the installation, the Uninstall Office products window will open. This location provides a better user experience for those who want to use multiple versions of Office on the same computer. Be aware that you cannot change the name of the Office Bin folder.
You can use the Office Customization Tool to specify a different location for the Office , Office , and Office shortcuts. Outlook cannot coexist with any earlier version of Outlook. When you install Outlook , the Setup program removes any earlier versions of Outlook that are installed. The Setup program removes these versions of Outlook even if you select the Keep these programs check box in the Removing Previous Versions dialog box. The Setup program removes Groove even if you select the Keep these programs check box in the Removing Previous Versions dialog box.
If you have two versions of Word installed on the same computer, you experience a delay when you start Word This behavior occurs because Word automatically registers itself on the computer. You can bypass this registration to enable Word to start faster. However, we do not recommend this because Word may not function correctly if it cannot register itself. This section, method, or task contains steps that tell you how to change the registry.
However, serious problems might occur if you change the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you change it. Then, you can restore the registry if a problem occurs. If you’re still having trouble installing Office, see Contact Office Support. We value your feedback. Please let us know if you found any of these solutions helpful by leaving us a comment below. If it didn’t, tell us more about your issue, including any error messages your received and where you were in the install process when you received it.
We’ll use that information to help investigate your issue further. Tip: To help with issues you might encounter when installing Office, download and run the Microsoft Support and Recovery Assistant tool. Upgrade Office How do I install Office updates?
I can’t sign in I forgot my password. Troubleshoot activation failures Deactivate an install. Where do I install Office for Mac? Set up email on an Android Set up email on an iPhone or iPad Set up email on a Windows Phone or tablet Troubleshoot email setup on a mobile device Can’t edit documents using Office apps on mobile.
Can’t find Office applications Switched Office plans and now can’t use Office Office “stopped working” message appears Don’t know what product or license I have. If you’re looking for the steps to download and install the latest version of Office, see Install Office on your PC or Mac.
After February 28, you won’t be able to install Office as part of your subscription. See Office will no longer be available for installation with an Office subscription for more details including what the Office admin in your organization can do if you must reinstall Office After February 28, you won’t be able to install Project or Visio as part of your subscription.
See Office will no longer be available for installation with an Office subscription for more details including what the Office admin in your organization can do if you must reinstall the versions of Project or Visio. When you install Office , all the applications that came with your particular Office product is installed at the same time. If you previously installed the bit version of Office on your PC, but decide you now want the bit version, you’ll have to uninstall bit and then reinstall the bit version of Office.
To uninstall the bit version use this easy fix to uninstall Office. If you can’t find Access on your computer even though its included with your Office subscription, try the following in the order listed. Note: Access can only be installed on computers running Windows 7 or later. You can’t install Access on a Mac. When the update is complete, click Start and look for Access in your list of apps. If you need to install the bit version, select the PC step-by-step tab and expand the section, “Install or reinstall an Office for business product.
If you have problems installing Office, you may need to uninstall it first and then reinstall it. See the section above, For problems while installing Office. Note: If you’re unable to sign in with your work or school account, you may be signing in to the wrong Office service, see Where to sign in to Office If you don’t see The latest desktop version of Office in the list or Project or Visio if your organization has a plan that includes those applications your admin probably hasn’t assigned an Office license to you.
If you’re an admin, see Assign licenses to users in Office for business. For more information, see What Office business product or license do I have? Not all Office subscription plans come with the fully installed Office applications. See the bottom of the Office for business column for a list of plans that don’t include the Office desktop client. If your organization has one of these Microsoft plans, the Office admin can switch to a different Office plan or subscription or buy another Office for business subscription for users in an organization who require the full version of Office.
If you’re an admin and you aren’t sure what plan you have, follow the steps in What Office for business subscription do I have? For a comparison of plans, see compare small business plans or compare enterprise plans.
If you’re a student or teacher and don’t see an option to install Office, you may be eligible for Office Education, which includes Word, Excel, PowerPoint, and OneNote.
Be sure to check the System requirements for Office. For example, you can’t install Office on computers running Windows Vista or Windows XP, or on devices that aren’t running a supported Windows or Mac operating system. However, you may still be able to use Office Online in your computer’s browser. If Office is taking a long time to install you may be on a slow connection or you another install or update may be happening in the background.
Select your subscription from the list in Renew Office for business to see the steps for how to renew it. If you’re on an Microsoft subscription, you will see an upgrade notification in the menu bar of your Office applications or you can update your version manually by signing in to Microsoft See Upgrade to Office using Office for business.
Office up-to-date ensures that you have the latest security updates and fixes. If your admin has given you permission to install updates, see Install Office updates. Tip: You can download and run the Microsoft Support and Recovery Assistant to perform automated tests and recovery actions that help identify and fix sign in problems. Where you sign in depends on which service you’re using. This is the account that you created or someone in your organization created on your behalf.
If you use Office operated by 21Vianet in China , sign in with your work or school username and password at:. If you use Office Germany , sign in with your work or school username and password at:.
For more information about accounts, see Where to sign in to Office or What is my user ID and why do I need it for Office for business? As an Office for business user, you can download Microsoft Support and Recovery Assistant to help you fix activation issues. After completing the installation, the Application Install window will open.
Edge older or Internet Explorer. When the Application Install window appears, you will be asked if you want to install this application. Select Install to continue. If activation failures began after you upgraded to Windows 10, see Office error code 0xFC12 when activating Office. If prompted, sign in with your work or school account.
Under Install status , select Deactivate to deactivate the Office installations you no longer use. For more information, see Deactivate Office if you see a “limit reached” error. Office recognizes what operating system you’re using so make sure you’re on your Mac when you click Install to begin the install procedure.
See Uninstall Office for Mac for instructions on uninstalling the Office apps. To troubleshoot Mac activation issues, see the “Activation” section in What to try if you can’t install or activate Office for Mac.
If your admin has given you permission to install updates, the Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements. When you install Office it’s automatically linked to your Office plan.
This means if you or the users in your organization see Account Notice or Unlicensed product errors in Office, they need to install the version of Office that comes with the new Office plan, and then uninstall the version that came with the previous plan. Use this easy fix tool to uninstall Office and then follow the steps to reinstall Office.
Ms office 2013 not opening in windows 10 free download. Troubleshoot installing Office
Install Office on a PC. To begin the installation, depending on your browser, click Run (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox). When you see “You’re good to go”, choose All done. Start using an Office application right away by opening any app such as Word or Excel. Office include applications such as Word, Excel, PowerPoint, and Outlook. They’re available as a one-time purchase for use on a single PC. Microsoft plans include premium versions of these applications plus other services that are enabled over the Internet, including online storage with OneDrive and Skype minutes for home use. Sep 11, · Upgraded to windows 10 (well clean install) Loaded up my office and keep getting “There was a problem while sending the command to the program.” whenever I try to open .
Download and install or reinstall Office , Office , or Office
Thanks again. Additional menu Are you unable to open a downloaded excel sheet on your computer? Sambit Koley. Comments Thanks. Leave a Reply Cancel reply Your email address will not be published.
For example, let’s say you wanted to view a PDF attached to an e-mail. However, you don’t have a PDF viewer such as Acrobat installed. Luckily, you can change the format of the file to function on a program that you do have installed by changing the file format.
Start the application Microsoft Word and select the File menu on the ribbon. You only have to do this once to ensure that your document will now function on your device. Keep in mind, however, that by saving the file as a new document you are creating a different file.
Instead of trying to open the attachment directly from your e-mail, save the attachment to your computer. This can be done in a few simple steps as well:. If this works, and you would like the program to always open this type of file, check the Always use this app to open. Most of the time that space is being used up by temporary, duplicate, or unnecessary items. Using the Disk Cleanup app included in Windows is the easiest and fastest way to free up space on your hard drive.
This will search your computer for the program so you can select it once it populates near the top of the list. To select the files you wish to remove, click the checkbox next to each category of items you want to delete from your computer. Everything in this menu can be deleted safely. Finally, verify that you are sure you want to permanently delete the unnecessary files and Voila!
Outlook, Word, Excel, etc – Office will not open on Windows Any feedback will be appreciated. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. To enable us to help you better, you need to provide as many details as you can about the problem you are experiencing. If you design your question effectively, you can get good information from people who are knowledgeable about the topic and who are happy to help you.
Prepare your question. Think it through. Hasty-sounding questions get hasty answers, or none at all. What troubleshooting have you done so far? Some may be no response after double-clicking, some may be stuck at the processing screen, some may be open with a blank screen, and so on.
For the different cases mentioned in the above content, there are different causes, and there are different fixes. Sometimes, if you cannot open a Microsoft Office file by directly double-clicking on it, you can try to firstly open the corresponding Office program, then open the target file from the app. If you can successfully open the target file, congratulations!
If, unfortunately, you cannot, just go to the next solution. Or, after right-clicking on an Office file and select Open, there is no response. Does the file really not open? To confirm it, just go to Task Manager to check out in the Process tab.
If, for example, the word program is running there, then, Windows system thinks the file is already opened. What to do? Just right-click on the target file and choose Edit or Open. It may open the file for you.
Want to end some tasks in Task Manager? How to open Task Manager for this work? In this post, you can know multiple ways to bring up Task Manager. To do that, first of all, you need to find where the Office executive files are. Depending on the different versions of Microsoft Office, you can find them in one of the below two locations. Once you find the executable files of Office programs, double-click to open them. If you succeed, then, it is the shortcuts that should be blamed.
So, recreate the shortcuts will fix the problem. Just right-click on the executable file and select Create shortcut. As for Microsoft Office won’t start , chances may be that your Microsoft Office suite is not genuine.
You can open them with blank, but you can do nothing with them like create contents and edit existing files. So, just use a genuine version of Office. In such a case, just activate your Microsoft Office with your license. How to check whether the Office is activated or not? So, just install the latest update of Microsoft Office will fix the problem.
You can simply do it by clicking the Update Options in the right above picture and select Update Now. The above Case 4 usually happens when a computer wakes up from sleep or hibernation. Just disable it to solve the problem.
Ms office 2013 not opening in windows 10 free download
Install Office on a PC. To begin the installation, depending on your browser, click Run (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox). When you see “You’re good to go”, choose All done. Start using an Office application right away by opening any app such as Word or Excel. Jan 26, · Office does not work after Windows 10 upgrade I have just upgraded to Windows 10 and now my Office applications won’t open. I do not get any error, the Office application such as word just opens for a second and then disappears from the screen. Dec 22, · Uninstall Windows Update. If you encounter Microsoft Office won’t open issue after Windows update like described in Case 1 at the start of this article, it probably is the update that matters. Then, just uninstall the update is the fix. Step 1. In Windows Settings, continue to Update & .